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Theory and Design in Counseling and Psychotherapy
Susan X Day , Iowa State University and University of Houston
CHAPTER 11: Systemic Approaches: Culture and Gender Bases



Key Terms and Essential Concepts



Expectations: External sources set criteria for the behavior and characteristics that are considered appropriate for different groups of people. Social institutions typically teach what is regarded as suitable for men and women, for people in particular roles or professions, for people in different racial groups, or for people with specific religious affiliations. The external expectations, once taught, become internal to individuals who learn to live up to what is customary and who are surprised by others who do not. People learn to respond to what has been defined as normative according to situational demands that require expected behaviors.

Gender expectations: Positive and negative qualities set as societal standards for femininity and masculinity. Stereotypes of femininity include being nice to others, polite, sociable, nurtur­ing, aesthetically pleasing, creative, and neat, as well as being neurotic, hysterical, weak, devious, manipulative, dependent, bitchy, unreasonable, and flighty. Masculine stereotypes include being strong, silent, successful, tough, confident, independent, and self-reliant, as well as being aggressive, violent, and a daredevil. Gender characteristics are internalized and become part of identity, fusing a sense of self with external expectations.

Gender role socialization: The developmental process whereby human beings are taught gender role differences is called gender role socialization. People are taught how to appear and behave within the expectations of society for men and women. The process starts early with embryos defined by sex even before birth and as children read stories and play adult roles. Gender expectations are particularly salient during puberty as teens begin to relate romanti­cally and sexually, and then roles solidify in adulthood with family role expectations.

Mirror image stereotypes: When two groups are defined as being characterized by opposite traits, the pairs reflect each other. The image of a typical male, for example, is supposed to be strong, while the typical female would then be weak. Slave owners could be said to be responsible, taking care of the plantation and its inhabitants, while slaves would then be careless and in need of supervision. Such complementarity gives an impression of inevitabil­ity, as people in different groups seem deserving of privilege while other groups are assigned lower status.

Instrumental versus expressive: According to mirror image stereotyping for men and women, men actively exert their influence to manage their lives while women are sensitive to situational demands and passively accept what is happening to them and around them. Their orienta­tion is expressive, meaning that they are emotional rather than functional.

Rationality versus relationality: Feminist authors redefined the mirror image stereotypes of men and women to change the bias of instrumentality versus expressiveness. Instead, women are said to possess a gift for relationships, intuitively reading emotions and human needs, while men are said to be analytical, logically dealing with all matters through intellectual reasoning while insensitive to emotions and others’ needs.

Externalize: When people " act out" internal feelings, they are said to externalize the emotions. An example is when someone is depressed and she drives recklessly. When dealing with psychological issues, the focus for an individual is outside the self. So, when a client de­scribes unhappiness, the description emphasizes external factors that create pressures without recognizing how internal attitudes contribute to dealing with the situation.

Internalize: A person’s experiences are turned inward without referring to the external factors involved. For example, Sally is teased as " silly" and feels hurt. She focuses on her hurt and her silliness, rather than recognizing the teasers could simply be wrong or mean. She " owns" the problem rather than considering factors other than herself. Internalizing also refers to a person taking into his internal sense of self such external influences as societal messages or others’ opinions.

Minimizing bias: When diagnostic criteria are reduced in importance so the client is seen as having fewer or less severe difficulties than other similar clients, there is a minimizing effect. The danger is that the client does not receive the help needed or is given inappropri­ate treatment because problems were de-emphasized. For example, depression may be mini­mized among mentally retarded people.

Overdiagnosis bias: When clients from a particular group are consistently labeled with the same disorder, the diagnosis is being overutilized. The clients may be receiving the diagnosis because they are members of the same group, rather than from an objective analysis of symptoms.

Overpathologizing bias: When counselors demonstrate a consistent pattern of characterizing client issues as examples of mental illness when other more normal explanations might describe the client’s difficulties equally well, they are said to be overpathologizing. Research has shown that clinicians consistently perceive some groups as showing severe disturbances where other groups could present similar symptoms and be perceived as less disturbed.

Underdiagnosis bias: When people from a particular group are less likely to be diagnosed with a particular disorder, regardless of symptoms, there is a bias suggesting such people don’t have such disorders. A medical example is overlooking heart disease in women because the diagnosis is considered more likely for men.

Role conflict: The expectations considered appropriate for one role may be incompatible with the demands of other roles. For example, a woman business leader is required to be assertive and decisive on the job, but when she goes home to her children, she needs to be nurturing and responsive. Sometimes the differences in expectations create confusion, and balancing a stable identity with situational demands becomes difficult.

Role strain: A person who serves a number of demanding roles experiences the stress of trying to meet multiple demands. Each position may require a great deal of effort, and juggling several roles taxes energy and an ability to keep track of the responsibilities for each function. Leisure and relaxation become impossible, so the person is drained without much time for rejuvenation. Unlike role conflict, a role strain can come from consistent role demands such as being nurturant on the job, in the family, and in volunteer duties.

Nonsexist therapy: Counselors attempt to avoid the influence of society’s definitions of what is proper and healthy for men and women. For example, a nonsexist career counselor would encourage clients to consider careers that are unusual choices for their sex, as well as tradi­tional ones.

Feminist therapy: Counselors, who avoid traditional stereotyping of men and women, work to raise client awareness of the personal impact of gender roles and the influence of power in relationships. Societal influences, such as economic inequalities and media representation of ideal body images, are raised in therapy as sources of psychological difficulties. To promote a sense of personal power, clients are encouraged to explore their own evaluations of societal messages and to possibly take political action to change attitudes and practices.

Empowerment: The goal of gender- and culture-based counseling is to raise awareness of societal influences for personal development and for problematic psychological issues. Once aware­ness of outside pressures is evident, however, the movement for counseling and for clients is to regain personal power and to determine self-direction despite social restrictiveness. Empow­erment is considered the opposite of victimization.

Self-disclosure: When the counselor shares personal experiences with the client, she is self-disclosing. Since therapy focuses on the client and is designed to facilitate change for the client, too much counselor content would change counseling into a conversation between friends. Feminist therapists, however, note that counselors who never self-disclose enhance their position of power and reduce mutuality.

Shared power: Collaborative methods in counseling give a message to the client that both the client and the counselor share influence in the relationship. Feminist therapists emphasize collaboration by bringing counseling decisions into the open for mutual input. When tech­niques for change are introduced, the purpose is explained and the client is asked if such methods seem reasonable.

Consciousness-raising: Bringing into awareness the impact of gender bias and the inequalities of sexism in society allows the person to explore embedded social psychological issues. When women realize that most women share some personally painful issues, they feel less alone and self-blaming. Clients can better deal with those difficulties originating in a society that prescribes gender identity in narrow terms and endorses a subordinate position for all women.

Gender intensification: During preadolescence, peer pressures encourage young girls to subscribe to feminine stereotyping by being social and submissive and to expect males to be independent and aggressive. Young girls can lose touch with an earlier sense of self, become overly self-conscious, and lack self-efficacy. Many turn away from interests in traditionally male fields such as math and science. Others become depressed. Boys of the same age are distressed if they do not fit masculine stereotypes. Feminist-oriented counseling can offer psychological education regarding male-female equity and can encourage identity development and social skills that are not stereotypical.

Racial identity: A part of an individual’s identity that involves an inner sense of what it means to be of a specific race, such as Chinese, Latino, or Caucasian. Awareness of personal racial implications may occur in stages, according to some psychological studies. Racial awareness also includes attitudes toward races other than one’s own.

Minority status: A group who share visible physical characteristics located in a region where the group is fewer in number than the majority group or who are underrepresented in leadership roles or higher economic levels are considered to have minority status. Minority group members may have cultural backgrounds different from the majority’s and additional distinctive experiences stemming from their minority status. Generations of prejudicial treatment required defensive behaviors of caution, mistrust, caginess, and secretiveness to survive. Minority status may also induce biases against the majority values and a cynicism for values that have not been universally applied to all groups.

Stereotyping: Beliefs about the similarities of everyone within an identifiable group. Stereotyp­ing often leads to ignoring individuals for who they are as human beings and breeds distrust among groups.

Prejudice: A bias or opinion attributing a set of predetermined characteristics (usually negative) to people belonging to a particular group.

Backlash effect: When matters of diversity are emphasized, sometimes the highlighting of cultural differences itself creates a reaction against the values intended. In drawing atten­tion to different cultural practices, stereotypes are reinforced. Furthermore, people rebel against preachiness.

Globalization: Media and communication technologies present throughout the world spread information to every local area and create shared experiences for everyone. Differences among people may become less prominent, particularly for young people who develop with a global awareness of multiple points of view rather than restricted regional views.

Complex hybrid identity: A sense of self develops within a social context. Identity that is formed with the influences of television and the Internet is not confined to the culture of the neighborhood, nation, or region. Instead, combinations of geographical and social stimuli are experienced, creating a hybrid identity with multiple connections to outside influences.

Native healers: Different cultures have a variety of healing practices and practitioners that provide solace and change for those who subscribe to them. Appropriate respect for other healing traditions is a part of cultural sensitivity, so counselors ask clients about cultural practices and support the use of helpful modalities.

Normalization: When a person feels intense emotion and experiences difficulties, he or she may conclude, " There is something wrong with me." Sometimes, regardless of the intensity of the feelings, problems are a part of typical psychological development, change, or the reactions anyone would feel under the circumstances. The sheer recognition that others have similar experiences helps a person feel better, without minimizing what the person is going through.

Social action: Taking part in social activities designed to create social change can be therapeutic to those who have suffered under social inequities. Social involvement can be seen as a responsibility of professionals who seek to help others overcome the difficulties induced by social unfairness.

Value systems: A collection of beliefs and priorities held by individuals and shared by groups of people as culture or as subcultures. Such concepts provide a moral compass, guides for personal choices, behavior, and social interactions.

Victimization: When a group has been restrained or mistreated through societal structures and pressures, they are the victims of forces outside themselves. Analyzing the impact of unequal treatment explains the root cause and development of psychological issues so the victim is not blamed.

Victimhood: Though becoming a victim is not within a person’s control, it does not mandate a preoccupation with deficits in privileges nor does unequal treatment excuse unacceptable behavior. To take on a mantle of being a victim as though the word defines a person’s iden­tity is self-defeating. Instead, understanding social influences is intended to lead to an insight that personal limits may have been set by external sources, and the individual can make choices to negate restrictive thinking.





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