Support

 

 

Overview

If you encounter problems with using Eduspace or need help on specific features, contact Houghton Mifflin Customer Support (available 24 hours a day, seven days a week).

 

 

 

Support Access Points
 

Access Point

Description

Support Page

The Support page, accessed by clicking the Support tab, contains links to a variety of Eduspace support resources including online help, customer support services, and an electronic version of your Getting Started Guide.

How Do I?

On the My Eduspace page, the How Do I window includes the following links:

 

  • Get Online Help

  • Getting Started guide

  • Get Support

  • Adopt a Course

 

 

Online Help

Eduspace Online Help provides help with the features and functions in Eduspace.

 

Also online, you can click the Support tab to view support information and answers to frequently

asked questions.

 

 

Online Getting Started Guide

This Getting Started Guide covers all the steps you need to register, log in to Eduspace, and enroll

in your first course. You will learn how to:

 

• Review your course-specific material.

• Take an assignment that will be automatically graded and logged into the Gradebook.

• View your course grades in the Gradebook.

• Communicate with your instructor and fellow students using a variety of communication tools.

• Get extra help through tutoring.

 

 

Customer Support

If you encounter problems using Eduspace or need help using certain features, you may contact Houghton Mifflin Customer Support. Support is available 24 hours a day, seven days a week.  Contact information, links to online information, and answers to frequently asked questions are available through the Support tab.

 

The two means of directly contacting support are:

 

• Call Eduspace Customer Support at (866) 817-3139.

• Click the Support tab in Eduspace to access a web-based support request form.