After studying this chapter, students should be able to

• Define the primary and secondary dimensions of diversity.
  
  
• Discuss how prejudiced attitudes are formed.
  
  
• Develop an awareness of the various forms of discrimination in the workplace.
  
  
• Understand why organizations are striving to develop organizational cultures that value diversity.
  
  
• Identify ways in which individuals and organizations can enhance work force diversity.
  
  
• Discuss the current status of affirmative action programs.