After studying this chapter, students should
be able to
- Define self-esteem and discuss how it
is developed.
- Explain how self-esteem influences human
relations and success at work.
- Identify the characteristics of people
with low and high self-esteem.
- Explain the roles mentors can play in
their professional lives.
- Identify ways to raise their self-esteem.
- Understand the conditions organizations
can create that will help workers raise their self-esteem.