After studying this chapter, students should be able to

1. Define the primary and secondary dimensions of diversity.
2. Discuss how prejudiced attitudes are formed.
3. Develop an awareness of the various forms of discrimination in the workplace.
4. Understand why organizations are striving to develop organizational cultures that value diversity.
5. Identify ways in which individuals and organizations can enhance work force diversity.
6. Discuss the current status of affirmative action programs.