1. Self-Disclosure: An Introduction
   1. Self-disclosure defined
   2. Benefits gained from self-disclosure
      1. Increased accuracy in communication
      2. Reduction of stress
      3. Increased self-awareness
      4. Stronger relationships
2. The Johari Window: A Model for Self-Understanding
   1. The four panes of the Johari Window
      1. Open area
      2. Blind area
      3. Hidden area
      4. Unknown area
   2. Self-disclosure/feedback styles
3. Appropriate Self-Disclosure
   1. Use self-disclosure to repair damaged relationships
      1. The art of apologizing
      2. The art of forgiveness
   2. Present constructive criticism with care
   3. Discuss disturbing situations as they happen
   4. Accurately describe your feelings and emotions
   5. Select the right time and place
   6. Avoid overwhelming others with your self-disclosure
4. Barriers to Self-Disclosure in an Organizational Setting
   1. Lack of trust
   2. Role relationships versus interpersonal relationships
5. Practice Self-Disclosure