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Chapter 1 Introduction to Human Relations  [ back to top ]

The Container Store

Fast Company Magazine

Exxon

Mobil Oil

Boeing

Motorola

S.C. Johnson and Company

Liz Claiborne

Texas Instruments

Tires Plus

Southwest Airlines

US Postal Service

Timberland

General Electric Company

Watson Wyatt Worldwide

Chapter 2 Improving Personal and Organizational Communications   [ back to top ]

GE Capital Services

Performance Personnel

Great American Events

M2, Inc

Federal Express

Microsoft

Tyco International

Volkswagen

OSHA

Securities and Exchange Commission

Better Communications

Fortune Magazine

Disney

Tom Peters

Southwest Airlines

Massachusetts Institute of Technology (M.I.T.)

Daimler Chrysler

General Motors

Marilyn Moats Kennedy

Born Information Services, Inc.

Motorola

Lucent

Office Team

Labor Department

800-FLOWERS

IBM

Ford Motor Co.

Delta Airlines

LittleBrother

MIMEsweeper

UPS

Edward Jones and Co.

New York Times

Wolverton and Associates

Lockheed Martin

Chevron

Boeing

National Labor Relations Board (NLRB)

Michelin Group

BMW

Symtech

Hoechest Celanese

Chapter 3 Understanding Your Communication Style   [ back to top ]

Oprah

IBM

American Management Association

American Management Association Assertiveness Training for Managers

Southwest Airlines

Judge Judy

Virgin Atlantic Airlines

Warm Thoughts Communications

Mt. Hood Community College

Sunbeam Corporation

General Electric Co.

Life Orientation Training (LIFO)

Stuart Atkins Incorporated

Consulting Psychologists Press, Inc.

Chapter 4 Building High Self-Esteem   [ back to top ]

American Camping Association

Starbucks

Stuttering Foundation of America

Seventeen

GQ

Famous Amos

Uncle Noname Cookie Company (now Uncle Wally’s)

Johnson and Johnson

EDventure Holdings

Institute of Financial Education

Certified Medical Representatives Institute

General Electric

Women’s New Media Alliance

Western Industrial Contractors

Corning, Inc.

Federal Express

Psychology Today

The National Health and Nutrition Examination Survey (NHANES)

Mind/Body Clinic at Harvard Medical School

AT&T

Merrill Lynch

General Motors (GM)

J.C. Penney

Sun Microsystems

Charles Schwab

E. I. du Pont de Nemours & Co.

Fitzgerald Communications

net.Genesis Corp.

Chapter 5 Personal Values Influence Ethical Choices   [ back to top ]

Northwestern Mutual Life Insurance

Josephson Institute of Ethics

Character Counts Coalition

American Federation of Teachers

National Association of State Boards of Education

American Association of Community Colleges

Center for the Advancement of Ethics and Character at Boston University

Character Education Partnership

Center for the 4th and 5th Rs

Jefferson Center for Character Education

Xerox Corp.

Fitzgerald Communications, Inc.

American Academy of Pediatrics

Mrs. Fields Cookies

Ford Motor Co.

Levi Strauss

Association of Certified Fraud Examiners

Working Assets

Greenpeace

American Civil Liberties Union

Gear For Sports

BMS Software

Family and Work Institute

Johnson & Johnson

Fortune Magazine

Business Ethics Magazine

Social Investment Forum

Honda Motors

Prudential Insurance

Royal Caribbean Cruises

Minnesota Mutual Life Insurance Co.

Harley-Davidson

Tom’s of Maine

Sears, Roebuck & Co.

Reid Psychological Systems

Martin Marietta

Brown and Williamson Tobacco

Glaxo, Smith and Kline

Taxpayers Against Fraud & The False Claims Act Legal Center

FMC Corporation

Federal False Claims Act

Foreign Corrupt Practices Act

Starbucks

Nabisco

Disney

Southern Baptist Convention

International Olympic Committee

Chapter 6 Attitudes Can Shape Your Life   [ back to top ]

Southwest Airlines

Bellagio

Toyota

IBM

Silicon Graphics, Inc.

EPS Solutions

American Society for Training and Development

Sales and Marketing Executives International

Icarian, Inc.

Amy’s Ice Creams

Staffing Solution Group

Inc. Magazine

U.S. Marines

Americana Leadership College

Wisconsin Power & Light

Dale Carnegie

Fortune Magazine

Hewlett Packard

J. M. Smucker, Inc.

W. L. Gore and Associates

SAS Institute

Quest Electronics

Microsoft

Justice Department

AT&T

Chapter 7 Motivating Yourself and Others   [ back to top ]

Wal-Mart

Scaled Composites

TixToGo

Beck Group

Lands’ End

Ritz-Carlton

Lincoln Electric Co.

3M

US Airways

Xerox

Royal Dutch/Shell Group

Digital Equipment Corp.

MTW

Miller and Associates

Pervasive Software

Eaton Corp.

GTE

The Lurie Company

Chapter 8 Building Trust with Constructive Self-Disclosure   [ back to top ]

USG Group

Hussey Seating

Center for Creative Leadership

Elizabeth Layton

Teen People Magazine

Rensselaer Polytechnic Institute

Tenneco Automotive

Chapter 9 Achieving Emotional Balance in a Chaotic World   [ back to top ]

Police Department, Durham, NC

BoeingBurger King

Toronto Maple Leafs

New Jersey Devils

Multi-Health Systems Inc. (BarOn EQ-i)

Yale-New Haven HospitalThe Par Group

Menniger Foundation

Skyrage Foundation

Boston Bruins

Vancouver Canucks

Golden State Warriors

Nike, Inc.

Yale School of Management

Xerox

Pinkerton Service Corporation

National Safety Council - Workplace

Federal Express

Baxter Healthcare

Steelcase Inc.

Chemical Bank

Dale Carnegie

RTW Inc.

Executive to Leader Institute

Americans with Disabilities Act

Chapter 10 Building Stronger Relationships with Positive Energy   [ back to top ]

Ford Motor Co.

Cheesecake Factory

1-800-Batteries, Inc.

Duke University (Cameron Crazies)

Persistence Software

Employease

Tech Data Corp

Mallinckrodt

New Dimensions Radio (Justine Toms)

Medi-Health

Kepner-Tregoe

Kosola & Associates

NovaSoft Information Technology

Applied Materials, Inc.

Champion International Corp

L.L. Bean

Quaker Oats

Quad/Graphics

Employee Involvement Association

US Air Force

Chapter 11 Developing a Professional Presence   [ back to top ]

State Street Research & Management Co.

MWW Group

Professional Image Inc. (Susan Bixler)

Teltronics

Boston Harbor Hotel

Midas Muffler and Brake Shop

Wells Fargo Bank

Safeway

UPS

United Airlines

Association of Image Consultants InternationalDisney

Provox Technological Corp.

Victoria’s Secret

Brook’s Brothers

Fortune Magazine

Chrysler Financial

Sears Roebuck and Co.

Wachovia Trust Co.

Thermo Information Solutions

Blockbuster Entertainment

Mackay Envelope Co.

Chapter 12 Team Building: A Leadership Strategy   [ back to top ]

Charles Schwab

Liberty Mutual

General Electric (GE)

US Airways

US Marines

Teleometrics International

Dale Carnegie

Continental Airlines

New Republic Magazine

Body Shop International

International Women’s Forum

Chapter 13 Resolving Conflict and Dealing with Difficult People   [ back to top ]

Damark

Intel

General Motors

Verizon

Boeing

AOL

The U.S. Equal Employment Opportunity Commission

American Arbitration Association

US Dept. of Labor Women’s Bureau

Levi Strauss

Alcoa

TRW

Federal Express

Corning

Southwest Airlines

Ford Motor Co.

AMA

AFL-CIO

UPS

International Brotherhood of Teamsters

Uniroyal

Goodrich

Child Care Systems of America

Chapter 14 Responding to Personal and Work-Related Stress   [ back to top ]

IBM

Phelps County Bank

Federal Mogul

Psychology Today

Hewlett Packard

Ford Motor Co.

Holmes-Rahe Social Readjustment Rating Scale

Harvard Medical School

Clif Bar

Harp USA Rugby Super League

Gazooba

Prince Sports Group

National Depression Screening Project

Streetmail.com

Intel

Calico Commerce, Inc.

Respond.com

3Com Corp.

Wall Street Journal

Chapter 15 Valuing Work Force Diversity   [ back to top ]

Texaco

IBM

General Motors Corporation

American Civil Liberties Union (ACLU)

Anthropological Association

The American Indian Movement

Gap, Inc.

Crestar Bank

Honeywell

Johnson and Johnson

Caterpillar

Brian McNaught

Disney

Polaroid

Lotus Development Corp.

Xerox

Coors

Gay and Lesbian Alliance Against Defamation (GLAAD)

American Express

J.P. Morgan & Co.

The U.S. Equal Employment Opportunity Commission

Coca Cola

Merrill Lynch

Smith Barney

K-Mart

Denny’s

Adams Mark Hotel

American General Corp.

First Union

Allstate Insurance

Texas Instruments

Hispanic Magazine

Ford Motor Company

Cisco Systems

Pacific Enterprises

The National Association for the Advancement of Colored People (NAACP)

Chapter 16 The Changing Roles of Men and Women   [ back to top ]

Harvard Business School

DePaul University Institute for Business and Professional Ethics

National Organization for Women (NOW)

Nike, Inc.

Bureau of Labor Statistics

Kodak

Deloitte And Touche, LLP

Allstate Insurance

JC Penney

Dow Chemical

Center for Gender in Organizations (Simmons Grad School of Management)

Catalyst

Mariott

The Fatherhood Project

Families and Work Institute

Genentech, Inc.

Quaker Oats Company

Spiegel

Corning Inc.

Schrleiber Foods

Ford Motor Co.

Wang Laboratories

Mitsubishi

Equal Employment Opportunity Commission (EEOC)

National Association of Female Executives (NAFE)

International Association of Administration Professionals

United Auto Workers (UAW)

Charter Communications

Armor Holdings

Pitney Bowes

Eddie Bauer

BP Amoco

Oregon Child Care Research Partnership

Chapter 17 A life Plan for Effective Human Relations   [ back to top ]

Merck and Company

Intel

Price Waterhouse Coopers

Cato Institute

New Age Magazine

Fortune Magazine

J.C. Penney

Atlanta Consulting Group- Hyler Bracey

Dale Carnegie Training

Ford Motor Co.

Alcoholics Anonymous (AA)

Lotus Development Corp.

Corning

International Labor Organization

Doggie Spa and Day Care Center

SunTrust Bank

Savers and Investors Foundation

Toastmasters

National Study of the Changing Workforce

Mandel Center for Nonprofit Organizations (Case Western Reserve University)

Volvo

Cleveland Zoological Society

Worthington Industries

Hudson Food Inc.

McDonald’s

Burger King

Denny’s

Dunkin’ Donuts

Kellogg’s- Eggo