Opening Vignette:
Working with Diversity: A Makeover at Avon (http://www.avon.com)
J.C. Penney (http://www.jcpenney.com)

Talking Technology:
Outthinking the Competition at Context Integration (http://www.context.com)

Mastering Change:
EDS (http://www.eds.com) Is "Cool" Again
General Motors (http://www.gm.com); IBM (http://www.ibm.com); Sun Microsystems (http://www.sun.com)

Organizational Behavior Case for Discussion:
Change of Direction at Schwab (http://www.schwab.com)
Enron (http://www.enron.com); Merrill Lynch (http://www.ml.com); Fidelity (http://www.fidelity.com)