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I. Goal Setting and Motivation

A. The Goal-Setting Theory

1. Goal Difficulty
2. Goal Specificity

B. Broader Perspectives on Goal Setting
C. Evaluation and Implications

II. Performance Management in Organizations

A. The Nature of Performance Management
B. Purposes of Performance Measurement
C. Performance Measurement Basics

1. The Appraiser
2. Frequency of the Appraisal

III. Performance Management and Total Quality Management

A. Continuous Improvement

1. Commitment to Objectives
2. Job Analysis
3. Performance Plan
4. Performance Measurement

B. The Learning Organization

IV. Individual Rewards in Organizations

A. Roles, Purposes, and Meanings of Rewards
B. Types of Rewards

1. Base Pay
2. Incentive Systems
3. Benefits
4. Perquisites
5. Awards

V. Managing Reward Systems

A. Linking Performance and Rewards
B. Flexible Reward Systems
C. Participative Pay Systems
D. Pay Secrecy
E. Expatriate Compensation