Entire Glossary

Chapter 1: On a Global Stage: The Context of International Management
Chapter 2: Legal and Political Foundations of International Management
Chapter 3: Doing Things Right: International Ethics and Social Responsibility
Chapter 4: Cultural Dimensions: Implications for International Management
Chapter 5: Perceptions, Interpretations, and Attitudes Across Cultures
Chapter 6: Communicating Effectively Across Cultures
Chapter 7: Conducting Negotiations and Managing Conflict
Chapter 8: Taking Stock: Developing International Strategy
Chapter 9: Jumping In: Foreign Market Entry and Ownership Options
Chapter 10: Making It Work: Effective International Operations
Chapter 11: Motivating and Leading Across Cultures
Chapter 12: Building an Effective International Workforce
Chapter 13: Evaluating and Rewarding International Employees
Chapter 14: Managing Groups Across Cultures: From Work Teams to Labor Unions