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Textbook Site for:
Management , Ninth Edition
Robert Kreitner, Arizona State University
Chapter Outlines
Chapter 13: Motivating Job Performance

Motivation Theories
        Maslows Needs Hierarchy Theory
        Herzbergs Two-Factor Theory
        Expectancy Theory
        Goal-Setting Theory

Motivation Through Job Design
        Strategy One: Fitting People to Jobs
        Strategy Two: Fitting Jobs to People

Motivation Through Rewards
        Extrinsic Versus Intrinsic Rewards
        Employee Compensation
        Improving Performance with Extrinsic Rewards

Motivation Through Employee Participation
        Quality Control Circles
        Open-Book Management
        Self-Managed Teams
        Keys to Successful Employee Participation Programs

Other Motivation Techniques for a Diverse Workforce
        Flexible Work Schedules
        Family Support Services
        Wellness Programs
        Sabbaticals



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