Chapter Outlines
Chapter 13:
Motivating Job Performance
Motivation Theories
Maslows Needs Hierarchy Theory
Herzbergs Two-Factor Theory
Expectancy Theory
Goal-Setting Theory
Motivation Through Job Design
Strategy One: Fitting People to Jobs
Strategy Two: Fitting Jobs to People
Motivation Through Rewards
Extrinsic Versus Intrinsic Rewards
Employee Compensation
Improving Performance with Extrinsic Rewards
Motivation Through Employee Participation
Quality Control Circles
Open-Book Management
Self-Managed Teams
Keys to Successful Employee Participation Programs
Other Motivation Techniques for a Diverse Workforce
Flexible Work Schedules
Family Support Services
Wellness Programs
Sabbaticals
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