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Management
, Ninth Edition
Robert Kreitner, Arizona State University
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| | Chapter Objectives
Chapter 5:
Managements Social and Ethical Responsibilities
- Define corporate social responsibility and summarize the arguments for and against it.
- Identify and describe the four social responsibility strategies.
- Explain the role of enlightened self-interest in social responsibility.
- Summarize the three practical lessons from business ethics research.
- Distinguish between instrumental and terminal values and explain their relationship to business ethics.
- Identify and describe at least four of the ten general ethical principles.
- Discuss what management can do to improve business ethics.
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