A strategy is a comprehensive plan for accomplishing the
organizations goals. Strategic management is a comprehensive and ongoing
process aimed at formulating and implementing effective strategies. Effective
strategies address three organizational issues: distinctive competence, scope,
and resource deployment. Most large companies have both business-level and
corporate-level strategies. Strategy formulation is the set of processes involved
in creating or determining the strategies of an organization. Strategy implementation
is the process of executing strategies.
SWOT analysis considers an organizations strengths,
weaknesses, opportunities, and threats. Using SWOT analysis, an organization
chooses strategies that support its mission and (1) exploit its opportunities
and strengths, (2) neutralize its threats, and (3) avoid its weaknesses. Common
strengths cannot be ignored, but distinctive competencies hold the greatest
promise for superior performance.
A business-level strategy is the plan an organization
uses to conduct business in a particular industry or market. Porter suggests
that businesses may formulate a differentiation strategy, an overall cost
leadership strategy, or a focus strategy at this level. According to Miles
and Snow, organizations may choose one of four business-level strategies:
prospector, defender, analyzer, or reactor. Business-level strategies may
also take into account the stages in the product life cycle.
Strategy implementation at the business level takes place
in the areas of marketing, sales, accounting and finance, and manufacturing.
Culture also influences strategy implementation. Implementation of Porters
generic strategies requires different emphases in each of these organizational
areas. Implementation of Miles and Snows strategies affects organization
structure and practices.
A corporate-level strategy is the plan an organization
uses to manage its operations across several businesses. A firm that does
not diversify is implementing a single-product strategy. An organization pursues
a strategy of related diversification when it operates a set of businesses
that are somehow linked. Related diversification reduces the financial risk
associated with any particular product, reduces the overhead costs of each
business, and enables the organization to create and exploit synergy. An organization
pursues a strategy of unrelated diversification when it operates a set of
businesses that are not logically associated with one another.
Strategy implementation at the corporate level addresses
two issues: how the organization will go about its diversification and the
way an organization is managed once it has diversified. Businesses accomplish
this in three ways: developing new products internally, replacing suppliers
(backward vertical integration) or customers (forward vertical integration),
and engaging in mergers and acquisitions. Organizations manage diversification
through the organization structure that they adopt and through portfolio management
techniques. The BCG matrix classifies an organizations diversified
businesses as dogs, cash cows, question marks, or stars according to market
share and market growth rate. The GE Business Screen classifies businesses
as winners, losers, question marks, average businesses, or profit producers
according to industry attractiveness and competitive position.
Although there are many similarities in developing domestic
and international strategies, international firms have three additional sources
of competitive advantage unavailable to domestic firms. These are global efficiencies,
multimarket flexibility, and worldwide learning.
Firms participating in international business usually
adopt one of four strategic alternatives: the home replication strategy, the
multidomestic strategy, the global strategy, or the transnational strategy.
Each of these strategies has advantages and disadvantages in terms of its
ability to help firms be responsive to local circumstances and to achieve
the benefits of global efficiencies.