Management , Eighth Edition
Ricky W. Griffin, Texas A&M University
Resource Center
Chapter 19: Managing Work Groups and Teams
The Free Management Library [http://www.mapfornonprofits.org] has a number of articles about topics related to self-directed teams. The site is hosted by the Management Assistance Program for Non-Profits, but most of the information applies to both profit making and not-for-profit organizations.
Conflict Management Group [http://www.cmgroup.org/] is a nonprofit organization that has extended its work with conflict resolution from corporations to countries to assist in the peace process.
CRInfo [http://www.crinfo.org/v3-students.cfm] maintains a library of free documents and articles about all aspects of conflict resolution for students, mediators, researchers, and others.
