Chapter 1: Understanding the Manager's Job
Chapter 2: The Environment of Organizations and Managers
Chapter 3: Planning and Strategic Management
Chapter 4: Managing Decision Making
Chapter 5: Entrepreneurship and New Venture Management
Chapter 6: Organization Structure and Design
Chapter 7: Organization Change and Innovation
Chapter 8: Managing Human Resources
Chapter 9: Managing Individual Behavior
Chapter 10: Motivating Employee Performance
Chapter 11: Leadership and Influence Processes
Chapter 12: Communication in Organizations
Chapter 13: Managing Groups and Teams
Chapter 14: Managing the Control Process
Chapter 15: Managing Operations, Quality, and Productivity