1. Control Versus Freedom
   1. The Purpose of Work Rules
   2. Restrictive Work Rules
2. Administering Work Rules
   1. Violation of Work Rules
   2. Emerging Work-Rule Issues
   3. Documentation
   4. Progressive Discipline
   5. Responsibility for Discipline
   6. Legal Ramifications
3. The Workday and Workweek
   1. Traditional Work Schedules
   2. Overtime Work
   3. Shift Work
4. New Patterns in Work Scheduling
   1. Compressed Workweek
   2. Flextime
   3. Telecommuting
5. Contingent Employees
   1. Permanent Part-Time Work
   2. Job Sharing
   3. Cost Effectiveness
6. Role of the Human Resources Department