1. The Changing Environment
   1. Globalization and Competition
   2. Technological Innovations and the Sharing of Technology
   3. Differential Industry Growth
   4. Downsizing, Outsourcing, and Mergers
   5. The Changing Social Contract
2. Changes in the Nature of Work
   1. Job Design
   2. Work Scheduling
   3. Contingent Employment
3. The Changing Work Force and Changing Expectations
   1. Lifestyles
   2. Women and Dual-Career Families
   3. Minorities
   4. The Older Worker
   5. Education
   6. Participation
   7. Collective Action
   8. Due Process
   9. The Environment
   10. The Quality of Work Life