• Define job design and how to establish job content.
• Identify the goal of job enrichment, and describe some of the positive and negative results associated with individual and team approaches.
• Describe self?managed teams and how they are utilized.
• Identify some of the conditions that can contribute to (a) the success of self-managed teams and (b) some of the problems of implementation.
• Describe reengineering and its impact on job design.
• Describe two ethical issues related to some reengineering programs.
• List the purposes of job analysis.
• Describe two different assumptions relative to job analysis.
• Indicate the importance of accurate job descriptions and of appropriate job specifications.
• Define performance standards, and explain how they are developed.
• Describe the responsibilities and opportunities of the human resources department with respect to job design and job analysis.