• Identify factors in the external and internal environment of an organization that influence organizational outcomes.
• Describe the outcomes that can be used to measure organizational performance.
• Explain the significance of management philosophy for human resources management.
• Describe equity theory and how it relates to human resources management.
• Describe the relationship among motivation, performance, and satisfaction.
• Identify the role of human resources management in the development of effective work groups.
• Define organizational culture and indicate how it can be assessed.
• Define organizational climate and explain the role of human resources management in measuring it.
• Describe a System 1 organization and a System 4T organization.
• Contrast mechanistic and organic systems.