Chapter 1 The Nature and Importance of Leadership
Opening Vignette: Ann M. Livermore, Hewlett-Packard Company
Leader in Action: Tim Koogle, CEO of Yahoo!
Leadership Skill-Building Exercise 1-1: Identifying Leadership Roles MetLife Adopts Plan to Convert from a Mutual to a Stock Company
Leadership Case Problem: Lucent Sees the Future in Networks
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Chapter 2 Traits, Motives, and Characteristics of Leaders
Opening Vignette: Robert L. Crandall, former CEO of AMR Corp.
Interview with Online Newshour
Leader in Action: Larry Ellison of Oracle Corp.
Leader in Action: Jane Friedman of HarperCollins
Leadership Case Problem: What Leadership Characteristics Does Wayne Huizenga Possess?
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Chapter 3 Charismatic and Transformational Leadership
Opening Vignette: Pat Moran, CEO of JM Family Enterprises, Inc.
Leader in Action: Lloyd Ward of Maytag Corp., Team Builder and Super Salesperson
Leader in Action: C. Michael Armstrong, the Mastermind Behind AT & T's Return to Glory
Leadership Case Problem: What Should Carly Fiorina of Hewlett-Packard Do Next?
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Chapter 4 Effective Leadership Behaviors and Attitudes
Opening Vignette: Ann M. Livermor, Hewlett-Packard Company
Leader in Action: Doug Ivester: Coca-Cola's Hard-Driving Leader
Leader in Action: Bill Gates, Master of the Universe
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Chapter 5 Leadership Styles
Opening Vignette: Eric Close and Chris Farls, ProLine Services, Inc.
Leader in Action: Philip M. Condit of The Boeing Company
Leader in Action: Stacey Kanzler, the Sandbagging Entrepreneur (Sandbagger Corp.)
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Chapter 6 Contingency and Situational Leadership
Opening Vignette: Edward E. Whitacre, Jr. of SBC Communications (America's most admired telecommunications company)
Leader in Action: Linda Ahlers, President at Dayton's, a division of Target Stores
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Chapter 7 Power, Politics, and Leadership
Opening Vignette: Robert A. Kierlin, CEO of Fastenal Company
Leader in Action: Cynthia Trudell, Saturn's Car Maven
Leader in Action: Lawrence Summers, U.S. Treasury Secretary, yet a Poor Office Politician
Leadership Case Problem: One Head, Two Heads, or Three Heads - What Will Work at Citigroup
Sanford I. Weill; John S. Reed; Robert Rubin
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Chapter 8 Influence Tactics of Leaders
Opening Vignette: Joseph J. Plumeri II, chairman and CEO of Primerica Financial Services
Leader in Action: Bill Joy of Sun Microsystems: Thomas Edison of the Internet
Leader in Action: Ann M. Fudge, Maxwell House Chief (Kraft Foods, Inc.)
Leadership Case Problem: Young Leader at Olds
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Chapter 9 Developing Teamwork
Opening Vignette: Gordon Bethune, CEO and Chairman of the Board of Continental Airlines
Team in Action: Teamwork Is the Engine at Consolidated Diesel
Team in Action: A Technical Group at Microsoft Corp.
Leader in Action: Denise Noberg of Gust A. Noberg & Son Practices Open-Book Management
Leadership Case Problem: Big Bashes in Silicon Valley Applied Materials, Inc.; Compaq Computer Corp.; MCI WorldCom; Bill Graham Special Events; Sun Microsystems; Cisco Systems, Inc.; Silicon Graphics, Inc.; Adobe Systems, Inc.; Macromedia, Inc.
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Chapter 10 Motivation and Coaching Skills
Opening Vignette: John T. Chambers, CEO of Cisco Systems, Inc.
Leader in Action: Martin Edelson of Boardroom Reinforces I-Power
Leader in Action: The Motivational Ken Chenault of AmEx
Leadership Case Problem: Big-Thinking, Cost-Squeezing Bernie Ebbers of MCI WorldCom
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Chapter 11 Creative Problem Solving and Leadership
Opening Vignette: Bill Dunman, co-founder of Hank's Root Beer Co.; Peter van Stolk, founder of Urban Juice & Soda
Leader in Action: Bobby Jindal, Gen-X Prez of the University of Louisiana System
Leadership Case Problem: Coping with the Clean Air Act
http://www.epa.gov/oar/oaq_caa.html
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Chapter 12 Communication and Conflict Resolution Skills
Opening Vignette: Fortune's 100 Best Companies to Work For
Leader in Action: Karen Vesper of Doorway Rug Service Interprets Nonverbal Behavior
Leader in Action: Joyce Keehn Helps Trek Bicycle Go Global
Leadership Case Problem: Feuding in the Executive Suite at DaimlerChrysler
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Chapter 13 Strategic Leadership and Knowledge Management
Opening Vignette: David Fuente, CEO of Office Depot, Inc.
Leader in Action: Jack Welch of GE: The Ultimate Business Strategist
Leadership Case Problem: Acer Carves Out a Competitive Edge
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Chapter 14 International and Culturally Diverse Aspects of Leadership
Opening Vignette: The Omni Group at Bausch & Lomb, Inc.
Leader in Action: Big Man Roosevelt Bouie Sells Cultural Sensitivity
Leader in Action: Barbara Mair Rowberry of Compaq Computer de Mexico: International Businesswoman and Corporate Feminist
Leadership Case Problem: Carlos Gutierrez Intends to Make Kellogg Company Special Again
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Chapter 15 Leadership Development, Succession, and Followership
Opening Vignette: Siemens AG
Leader in Action: Linda Sanford of IBM, Cross-Developed Leadership Star
Leadership Case Problem: Len Riggio, Barnes & Noble's Baron of Books
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