Use these links to learn more about the companies highlighted in the chapter opening vignettes, boxed features, and end-of-chapter cases.
Select a Chapter
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17
Chapter 1: The Nature of Human Resource Management
Opening Vignette: Southwest Airlines
Human Resources Legal Brief: On-the-Job Injuries as Crimes
OSHA, Accident Investigation
Point/Counterpoint:Outsourcing
The Outsourcing Institute
Closing Case: Enterprise Builds on People
Hertz
Avis
National
Budget
Alamo
Chapter 2: The Strategic Human Resource Environment
Opening Vignette: Starbucks
Human Resources Around the Globe: Nike Shoots Itself in the Foot
Human Resources Fad, Fashion, or Fact? Location, Location, Location
Human Resources Tech Talk: Using Intranets to Enhance Communication
CIO’s Intranet/Extranet Research Center
Closing Case: Blending Strategy and People at
Chaparral Steel
USX
Bethlehem Steel
Chapter 3: The Legal Environment
Opening Vignette: University of Notre Dame Football Program
Point/Counterpoint: Too Much Human Resources Regulation?
Human Resources Fad, Fashion, or Fact? Home Safety for Telecommuters
OSHA's Assistant Secretary Clarifies Agency Policy Concerning Home Inspections
AT&T’s Environment, Health & Safety Web Site
Human Resources in the Twenty-first Century: Can You Take It with You?
Closing Case: Seinfeld and Sexual Harassment
Chapter 4: The Global Environment
Opening Vignette: General Motors in Mexico
Point/Counterpoint: Wages and Conditions in Foreign Plants
Human Resources Legal Brief: Child Labor and International Business
Human Resources Around the Globe: Toyota Wants Only the Best
Closing Case: Human Resources and International Mergers
DaimlerChrysler AG
BPAmoco
Chapter 5: Human Resource Planning and Job Analysis
Opening Vignette: Fruit of the Loom
Human Resources in the Twenty-first Century: Easy Come, Easy Go!
U.S. Census Bureau
Human Resources Fad, Fashion, or Fact? Labor Shortage? What Labor Shortage?
Closing Case: One Way to Select the Next CEO
Deere & Company
Chapter 6: Recruiting Human Resources
Opening Vignette: Cisco Systems
Human Resources Around the Globe: To the Four Corners...
Electronic Data Systems
Andersen Consulting
Texas Instruments
Human Resources Tech Talk: Recruiting with the Web
CareerMosaic
Career Path
Hoover’s Online
Online Career Center/Monster.com
Closing Case: The Recruiter's Edge
State Street Corporation
CNA
Southwest Airlines
PeopleSoft
Cognex
IBM
State Farm Insurance
Sprint Corporation
Chapter 7: Selecting and Placing Human Resources
Opening Vignette: Psychological Testing for Selecting Police Officers
Point/Counterpoint: Selecting for Fit versus Skills
Human Resources Tech Talk: Computerized Employee Screening? You Bet!
Sony
Coca-Cola
IBM
Paine Webber
NationsBank
Avis
Microsoft
Pfizer
Shell
Human Resources Fad, Fashion, or Fact? The Fine Print: Hiring through Handwriting Analysis
Handwriting Research Corporation
Closing Case: Hiring High-Risk Employees Can Pay Off for Business
Candleworks
Houston Wire Works
Microboard Processing (MPI)
Chapter 8: Performance Management
Opening Vignette: 360-Degree Feedback
AT&T
Allied Signal
DuPont
Honeywell
Boeing
Intel
Texaco
UPS
Xerox
FedEx
Human Resources Legal Brief: An End to Age Discrimination Lawsuits?
Age Discrimination in Employment Act of 1967
Point/Counterpoint: 360-Degree Feedback
Closing Case: Accelerated Performance Reviews May Improve Retention
Cougar Mountain Software
Chapter 9: Training, Development, and Organizational Learning
Opening Vignette: Trilogy Software, Inc.
Human Resources Around the Globe: Teaching Language Skills for a Global Workforce
Human Resources in the Twenty-first Century: Training for the MTV Generation
Bankers Trust
Human Resources Fad, Fashion, or Fact? Training--Valuable Investment or a Waste of Money?
The Conference Board
Closing Case: Boeing Trains for the Future
Chapter 10: Career Planning and Development
Opening Vignette: Jill Barad,
Mattel Inc.
Human Resources Fad, Fashion, or Fact? The New Career Model... or a Model for Failure?
Human Resources Around the Globe: International Assignments and Career Development
General Electric
Exxon
Human Resources Tech Talk: Transforming the Technician
Closing Case: Retaining Valued Employees through Multiple Career Paths
Southwest Airlines
Microsoft
South Texas Veterans’ Health System
Electronic Data Systems
Chapter 11: Basic Compensation
Opening Vignette: Overtime
Fair Labor Standards Act
Human Resources Fad, Fashion, or Fact? Minimum Wage … But Which One?
Human Resources Tech Talk: Negotiating Salaries on the Web
http://jobsmart.org/tools/salary
http://www.experienceondemand.com/
Korn/Ferry’s Futurestep
Point/Counterpoint: What Should Be the Basis for Compensation?
Closing Case: Working by the Hour at
General Motors and
Wal-Mart
United Auto Workers
Chapter 12: Incentives and Performance-Based Rewards
Opening Vignette: Creative Rewards
Lucent Technologies
Ford Motor Company
The Incentive Federation
Fennell Promotions
Human Resources Fad, Fashion, or Fact? Pay for Morale?
United Airlines
Eastman Kodak
Northwest Airlines
Trans World Airlines
Point/Counterpoint: Team versus Individual Incentives
Human Resources Legal Brief: Stock Options as Incentives
Closing Case: Continental's Remarkable Turnaround
Chapter 13: Employee Benefits and Services
Opening Vignette: Clif Bar
Human Resources Around the Globe: Global Benefits: Similarities and Differences
BPAmoco
Human Resources in the Twenty-first Century: Taking It with You
Human Resources Legal Brief: Legislating Domestic Partner Benefits?
Chevron
Shell
BPAmoco
Disney
Universal
Paramount
Sony
Warner Bros.
Closing Case: Flexible Benefits Are All the Rage
Marriott International
Daly Gray
Chapter 14: Managing Labor Relations
Opening Vignette: General Motors and the
UAW
Point/Counterpoint: Are Labor Unions Still Needed?
Human Resources in the Twenty-first Century: Emerging Trends in Unionization
Saturn
General Motors
UAW
Human Resources Fad, Fashion, or Fact? Changing Relationships between Management and Labor
General Motors
UAW
Closing Case: AMR and Its Pilot Problems
Allied Pilots Association
Chapter 15: Managing the Work Environment
Opening Vignette: Stress
Public Service Electric & Gas
Rourke, MS&L
Human Resources in the Twenty-first Century: Building the Perfect Work Environment
Doane Pet Care
First Bank Systems
Sears, Roebuck & Co.
Gap, Inc.
Human Resources Tech Talk: Too Much Technology?
Closing Case: Safety Comes to
Georgia-Pacific
Chapter 16: Managing the Diverse Workforce
Opening Vignette: New York Marriott Marquis
Human Resources in the Twenty-first Century: Will the Glass Ceiling Ever Be Shattered?
Mattel
Pitney Bowes
Motorola
AT&T
Colgate-Palmolive
Kraft Foods
Seagram
Human Resources Around the Globe: Too Little Diversity?
Samsung Electronics
Japan’s Honda Motor Co.
Human Resources Legal Brief: The Merits (?) of Diversity Training
Texaco
AT&T
Denny’s
Closing Case: The
Avon Way
Chapter 17: Managing New Employment Relationships
Opening Vignette: Alexander Lambros Jr. and
Merrill Lynch
Human Resources Fad, Fashion, or Fact? An Eye for an Eye…
Human Resources Legal Brief: When Is Temporary Permanent?
National Association of Temporary & Staffing Services
Labor Department
Time Warner
Microsoft
Allstate
Pacific Gas & Electric
Closing Case: Temps, Temps, Temps Everywhere!
Charleston Naval Shipyard
Department of Defense
Macy’s
Collin Street Bakery
