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Strategic Marketing Management
, Second Edition
Carol H. Anderson, Rollins College, Emerita
Julian W. Vincze, Rollins College, Emeritus
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 |  | Chapter Exercises
Chapter 4: Marketing Intelligence and Creative Problem Solving
- What is the importance of timely and relevant information inputs for marketing management decisions?
- What is the typical problem-solving process followed by marketing managers?
- What are the steps in the marketing research process, and what is the relationship between the marketing research process and creative problem solving?
- How can managers obtain information about the market, competitors, and other external stakeholders, and how can this information provide "power" for marketing decisions?
- How can information about internal organizational resources (financial, human, technological, marketing, etc) be obtained and how can this information provide "power" for marketing decisions?
- What are the types and uses of databases used by marketing managers?
- What are the components of a Marketing Decision Support System (MDSS) and a Marketing Information System (MIS), and what are their purposes and applications?
- What are the advantages, constraints, and issues involved in the acquisition and use of information gained through marketing intelligence?
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